Cargo Overseas and our commitment to ISO9001.

Cargo Overseas Limited have operated under ISO9001 for many years and part of our ISO commitment is to have our procedures and premises vetted on an annual basis. This year our ISO audit was provided by BVQI, a leading ISO Accreditation agent since 1988 and accredited by over 30 bodies. On the 13th January 2006 a full audit of all our systems, operational and computerised was carried out by BVQI. Cargo Overseas Limited passed this comprehensive reveiw with flying colours.

The checks include a physical review of all our procedures and practices including

  • General Requirements,
  • Documentation Requirements,
  • Management Commitment ,
  • Customer Focus,
  • Quality Policy,
  • Planning,
  • Responsibility,
  • Authority & Communication,
  • Management Review,
  • Provision of resources,
  • Human resources,
  • Infrastructure,
  • Work Environment,
  • Planning of Product Realization,
  • Customer-related processes,
  • Design and Development,
  • Purchasing,
  • Production and Service Provision,
  • Control of Monitoring and Measuring Devices,
  • Measurement,
  • analysis and improvement,
  • Monitoring and Measurement,
  • Control of non-conforming product,
  • Analysis of Data,
  • Continual improvement,
  • Use of Logo.

BVQI ISO9001Our only observation noted was that the logo displayed on the right is used correctly on all our letter headings but is below the minimum requirement for size. All our operational and management procedures were found to be more than satisfactory. Cargo Overseas take our commitment to ISO 9001 seriously and we review our procedures internally on a monthly basis to ensure that Cargo Overseas provide our customers with the highest service levels.

Cargo Overseas as a customer service focused freight forwarder take our procedural knowledge seriously and work hard to ensure our procedures are second to none. As an IATA cargo agent, members of BIFA and MCCI as well as operating to ISO 9001 standards you can be assured that we will always provide you, our valued customer with the highest levels of service.

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